Privacy policy

At Kailia Beauty, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party payment providers)

  • Order history and customer support communications

We may also automatically collect certain information such as:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you regarding your purchase

  • Provide customer support

  • Improve our website, products, and services

  • Send marketing communications (only if you opt in)

  • Comply with legal and regulatory requirements

Sharing Your Information

We do not sell or trade your personal information.

Your data may be shared only with trusted third parties necessary to operate our business, including:

  • Payment gateways

  • Shipping and courier companies

  • Website and marketing service providers

All third parties are required to protect your information and use it only for the purpose intended.

Data Protection & Security

We take reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, or disclosure.

Payment information is encrypted and processed securely through third-party payment processors. Kailia Beauty does not store your full payment details.

Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic and performance

You may disable cookies in your browser settings; however, this may affect certain website features.

Your Rights (POPIA)

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, please contact us at [your email address].

Marketing Communications

If you opt in to receive marketing emails or messages, you may unsubscribe at any time by clicking the unsubscribe link or contacting us directly.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

Children’s Information

Kailia Beauty does not knowingly collect personal information from individuals under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

Contact Information

For questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧 Kailiabeauty01@gmail.com